Refund policy

Last updated: September 28, 2026

Change-of-mind and sizing returns

You may request a voluntary return within 30 days after delivery if you change your mind or select a size that does not fit. This option applies to both made-to-order and in-stock items. To qualify, the item must be unused, unworn, unwashed, and in its original condition. Please include your order number and contact us at info@effingoode.com or through our Contact page before sending anything back.

For an approved voluntary return, we deduct a 25% restocking fee from the returned item's purchase price before taxes. You pay the return shipping cost. The original outbound shipping charge is not refundable. Applicable taxes are adjusted with the refund as required by law. These terms apply to change-of-mind and customer-selected sizing returns only.

After we approve a voluntary return, send it to:

Effingoode Returns
1086 Lochwinnoch Rd
Renfrew, Ontario K7V 3Z4
Canada

We recommend using a trackable shipping service. Do not send a return to a print-on-demand supplier. Once we receive and inspect the item, we will tell you whether the voluntary return has been accepted and, if so, issue the refund to the original payment method. Your payment provider may take additional time to show the credit.

Damaged, defective, incorrect, or misdescribed items

If an item arrives damaged, defective, incorrect, or materially different from its description, contact us promptly at info@effingoode.com or through our Contact page. Include your order number, a description of the issue, and clear photos of the item and packaging where possible. If a parcel is lost or missing, contact us with the order number and tracking information, if available. We will investigate and explain the appropriate remedy, which may include a replacement or refund.

The 25% restocking fee and customer-paid return shipping do not apply to remedies required by law for defective, incorrect, or misdescribed goods, or to a cancellation or refund right provided by applicable law. Our fulfillment partners' claim periods do not limit your rights against our store.

Changes and cancellations

If you need to change or cancel an order, contact us promptly. Made-to-order products are sent automatically to a fulfillment partner, and changes may become impossible once production begins. We will confirm whether your request can be completed. The voluntary-return restocking fee applies to eligible returns after delivery, not simply to a request to cancel an unfulfilled order.

Nothing in this policy limits rights or remedies that cannot be excluded under applicable law.